Team - The Collision Center Coastal

The Collision Center Coastal Team

Every one of our team members is trained to deliver exceptional customer service and expert collision repair. Call, stop by, or contact us directly and one of our team members will assist with any needs you have.

Jerry Diorio

Store Leader

Lucia Sousa

Store Support Specialist

Kathryn Bell

Customer Service Specialist

Scott Ludwig

Pre-Op Specialist

Our Promise

We promise:

To Deliver a World Class Customer Experience while Repairing Your Vehicle Using Vehicle Specific Manufacturer Procedures

A Guaranteed Completion Date that Eliminates the Guesswork

Verified & Documented Quality Assurance for Each Step in the Repair Process

Lifetime Written Warranty on Service and Parts

Right of Choice

You have the “Right of Choice” in who repairs your vehicle. The law protects your “Right of Choice” to have your vehicle repaired at the facility you choose regardless of how hard your Insurer may push for you to use one of their “Preferred” repair shops. Don’t ever hesitate to call us if you feel pressured to go in a repair direction that makes you uncomfortable.

OEM Parts Guarantee

Very often insurance companies, in an effort to reduce their costs, only allow for Aftermarket or alternative parts as replacement components. These inferior parts most often do not carry the same quality standards or warranties as OEM parts. At The Collision Center, all outer body crash replacement parts that are used in the repair of your vehicle are guaranteed to be made by the manufacturer of your vehicle.

Lifetime Warranty

We provide you with a lifetime warranty on all repairs as long as you own the vehicle. This is a valuable asset when turning or trading your vehicle in within the Coastal dealerships.

Always On Time

We provide you with a guaranteed completion date upon disassembly of your vehicle to eliminate any guesswork.