Our Story
The Collision Center by DCR Systems partnered with Coastal Nissan and Volkswagen in 2016 to build and operate one of the most advanced collision repair facilities in the world, featuring our patented, lean-based production process.
Utilizing a DCR patented process consisting of lean manufacturing principles, we possess world class equipment, technology, and software to keep up with the ever-changing complexities of collision repair. Our team members are continuously trained and certified, enabling them to provide a high level of consistent service and quality.
The Collision Center services all makes and models. We are certified by Nissan, Huyndai, Volkswagen. We earned these certifications by having met strict benchmarks and excellence standards that span customer satisfaction, technician training and certification, shop productivity, tools and equipment, process efficiency, safety and environmental considerations.
Our renowned customer support goes above and beyond collision repair to give our customer’s an exceptional experience and peace of mind. We handle all communications with insurance providers, reserve rental vehicles, provide repair status updates, and provide towing assistance. We also provide a 24-hour phone service that is ready to assist you in any need.
Our Promise
We promise:
To Deliver a World Class Customer Experience while Repairing Your Vehicle Using Vehicle Specific Manufacturer Procedures
A Guaranteed Completion Date that Eliminates the Guesswork
Verified & Documented Quality Assurance for Each Step in the Repair Process
Lifetime Written Warranty on Service and Parts